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Getting Started
Getting Started Guide
Getting Started Guide

Are you new to telematics? Don’t worry we’re here to help. Here is what you need to know to get the most benefit from Trackunit Manager.

Updated over a week ago

Trackunit Manager is the fleet management solution purpose-built for construction. Get all your mixed fleet data connected, collected, and presented to you on one platform in real time. When you want to solve daily pains and eliminate downtime, Trackunit Manager enables you to act on the big picture.

With Trackunit Manager, you can:

  • Locate assets at any time

  • Protect your equipment from theft

  • Get notified about machine issues

  • Diagnose issues remotely

  • Proactively manage service

  • Rightsize your fleet with utilization data

  • Pinpoint irregular usage

and much more…

To give you the best start with Trackunit Manager we have gathered a couple of articles that will help you get through the basic setup. See how to set up your account, how to get the most out of your units, how you set up a report, and more.

You can also get a walkthrough of Trackunit Manager in this webinar from the Customer Success team.


1. Get to know the basics

  • Log in to Trackunit Manager for the first time

    • Activate your account by clicking the link in your account activation email

    • Create, confirm, and save your password

You are now logged in! Save this link in your browser for easy and quick access next time you log in: https://new.manager.trackunit.com

If you did not receive an activation e-mail, see here

  • Change the language and metrics on the Trackunit Manager platform

Trackunit Manager is available in multiple languages. You can change the language or switch between metric or US customary system of metrics in your profile.

  • Familiarize yourself with the platform

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2. Install and configure your units

Everything starts with installation! If the units are not properly installed you cannot pull the data you need to optimize your fleet. Maybe you are installing the units yourself, maybe the units are already installed, or maybe someone else is installing the units for you. Either way, you can find guides to support you below.

  • Install a unit

If a unit cannot be found on your account, you may need to activate it. Contact our support team in order to activate your units.

  • Verify your units

Once you have installed your units you need to verify them. See how to verify your units here

  • Change the information on a unit

You can change the name of a unit to match the machine it is fitted to easily distinguish between the units in your fleet. See here how to add and change the information on your units

  • Add units to groups

Segment your fleet and create focused views to zoom in on a particular set of assets and grant users access to only the assets relevant to them. See how to use groups to manage assets and people

  • Get most out of your units

In Asset Home you can check up on the daily machine utilization, CAN-bus sensor data, and investigate any current active events. You can see the specifics of your unit; which groups the unit is a part of, the brand, the power supply, serial number, and production year.

  • Movement: know a machines location in a particular point in time.

  • Insights: analyse the data from your machine.

  • Specification: match your machine to add technical details, images, and documents from Speccheck, and draw upon a wealth of data from our database.

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3. Finish your account setup

  • Invite, edit, or delete users

You can have multiple users on your account and grant them visibility and user roles to give them access to specific groups, machines, or administrative rights, according to their needs.

4. Get proactive diagnostics

Find out when a machine was active, who unlocked the machine, and how long a trip lasted. You can also get notified when a machine is leaving a construction site or when the machine is due for service. Below are some guides on how to get this information and more:

  • Reports

We have multiple reports to help you get the best data that fits your needs:

You can also schedule a report and send to recipients inside and outside of your organization. See how to do that here

  • Alerts

Get an overview of the Alerts you can set up in Trackunit Manager and how they can help you keep track of your fleet. See which Alerts you can set up with Trackunit Manager here

  • Service Management

Get notified when a machine is due for service and keep track of service documents and completed services in Trackunit Manager. See how to set up service plans here


Other relevant links

Go to the top of this page and explore the Help Center for more useful documentation. Use the search bar in the top of the page to search for specific key words, or browse the menu on the landing page to find the topic relevant to you.


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