If you haven't received the account activation email, try the following things:
Check the spam, junk, or unwanted folder in your e-mail inbox
Make sure that there is no typo or error in the e-mail address that was entered in User Info when the account invitation was created. This can be validated by the Account Administrator under Administration --> Users. If there is an error in the e-mail address, the Account Administrator needs to delete your user and create a new invitation with the correct information
See if the invitation was sent more than 30 days ago. In that case the activation link will have expired and the Account Administrator needs to resend the account activation e-mail
Contact your e-mail service provider to ensure that e-mails sent from no-reply@trackunit.com are whitelisted
If none of the above resolves your issue, reach out to our Customer Support team using the Messenger in the lower left corner.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.