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How do I work with Alerts in Trackunit Manager?
How do I work with Alerts in Trackunit Manager?

Learn how to use Alerts in Trackunit Manager to receive notifications on important asset events.

Updated over a week ago

Alerts allow you to set up powerful notifications based on different trigger conditions. You can use alerts to notify yourself and others by e-mail on important asset events.

Types of Alerts in Trackunit Manager

The following alerts are currently available in Trackunit Manager for traditional telematics (TU500/600/700) and BLE (Bluetooth Low Energy)-tagged assets:

Logistics Logging Alert

Set up Logistics alerts to be notified when certain assets depart or arrive at a particular Site to track important deliveries across your fleet.

This alert will not create a critical event and no immediate actions will be needed. Instead, the alert will be recorded in the event log.

Learn how to set up Logistics Logging Alerts here


Site-based Theft Alert

Set up a Site-based Theft Alert to receive notifications when assets move outside a set Site (or geofence) boundary to prevent unauthorized use of assets or to prevent theft.

This alert will create a critical event on the attention list, the map, and event log to enable you to take immediate action.

Learn how to set up Site-based Theft Alerts here


Movement-based Theft Alert

Set up a a Movement-based Theft Alert and get notified when assets move outside of the assigned working hours beyond a specified boundary.

This Alert will create a critical event on the attention list, the map, and event log to enable you to take immediate action.

Learn how to set up Movement-based Theft Alerts here​​​​


Input Alert

Set up an Input Alert to be notified when the specified input turns on or off for any of your assets so you have an up-to-the-minute view of the operating status.

For this alert you choose to have the alert trigger a critical event on the attention list, the map, and event log, or you can choose to have the alert recorded in the event log without triggering a critical event.

Learn how to create Input Alerts here


Operational Alert

Get notified about machine insights such as your machine’s battery level, or DEF tank levels so you don’t have to spend time manually checking each machine. Available only on traditional telematics devices (for example, TU600)

For this alert you choose to have the alert trigger a critical event on the attention list, the map, and event log, or you can choose to have the alert recorded in the event log without triggering a critical event.

Learn how to create Operational Alerts here

High Impact Alert

With the High Impact Alert you get notified when the g-force (G) of your asset has increased unexpectedly beyond the defined threshold that could potentially indicate if the asset is malfunctioning or that an accident has occurred.

For this alert you choose to have the alert trigger a critical event on the attention list, the map, and event log, or you can choose to have the alert recorded in the event log without triggering a critical event.

Learn how to create High Impact Alerts here

Telematics Device Alert

Keep an eye of the health of your telematics device with the Telematics Device Alert. Setup triggers based on GPS transmission, device battery, and more to ensure you don’t lose sight of your assets.

For this alert you choose to have the alert trigger a critical event on the attention list, the map, and event log, or you can choose to have the alert recorded in the event log without triggering a critical event.

Advanced Operational Alert

Advanced Operational Alert helps prioritize critical insights and bring severe Alerts to the forefront. These numerical-based alerts can be configured with custom trigger thresholds as some insights require multiple instances to confirm an issue. Available only on traditional telematics devices (for example, TU600).

For this alert you choose to have the alert trigger a critical event on the attention list, the map, and event log, or you can choose to have the alert recorded in the event log without triggering a critical event.

Where do I find my Alerts?

You find the Alerts app in left side menu under Settings. The app gives you an overview of all the alerts that have been set up on your account and the details of them, such as trigger, severity, and if they are currently set as active or inactive.

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Create a new Alert

On the Alerts app click Create new alert in the top right corner.

💡 Tip: For detailed guidance on how to set up each type of alerts, check the list of alerts at the top of this article, and click on the "Learn how to" link.

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💡 Tip:

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