Setting up user roles is an important step when configuring your Trackunit Manager account. User roles define what each person can see and do, ensuring your team has the right level of access.
Trackunit Manager includes four user roles, each designed for different responsibilities and permission levels: Admin, Fleet Admin, User and Technician.
Note: Permissions depend on configurations set by the Admin. For example, full-fleet visibility can be enabled for selected users.
If you find yourself unable to perform certain actions in Trackunit Manager due to user permission limitations, please contact your company's account Admin.
The 4 user role options in Trackunit Manager
Role | Best suited for | Permissions include |
Admin |
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Fleet Admin |
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User |
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Technician |
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Note: Each account must have at least one Admin. The account owner is automatically set as Admin (owner) and cannot be changed.
Fleet Admins do not have access to user management or account-wide settings, they can only handle daily operations like assets and reports.
Classic Rights
When creating a user, you’ll see a list of Classic Rights.
These settings primarily apply to Manager Classic, which is being phased out and customers are migrated to Trackunit Manager.
However, some Classic Rights also affect Trackunit Manager.
💡 For example, if "Hide historical data" is enabled for a user, they won’t be able to see the Reports app or any historical location data in the Movement tab in Trackunit Manager
Change a user's role
Follow these steps to change a user’s role and permissions:
Go to the Administration page at the lower part of the navigation bar
Navigate to the Users tab
Find and select the user you want to edit.
In the Edit user dialog, select a new role from the Role dropdown menu
Confirm your selection to apply the change
Alternatively, can you also watch the short video below to learn how to change the user role and permissions of an existing user.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.