Classic Manager discontinued - What's Next?

As the industry evolves, so do the tools that empower your business. To help you stay ahead, it's time to transition from Classic Manager to a more advanced solution that enhances efficiency and unlocks new possibilities.

Classic Manager has been a reliable solution, but the latest version of Trackunit Manager is built for the future of IoT and software capabilities. With enhanced tools and features that go beyond Classic Manager’s infrastructure, the new platform helps you work more efficiently.

From advanced data insights to streamlined workflows, the latest version is designed to boost productivity and support your daily operations.

As technology evolves, so do the standards for cybersecurity. The underlying platform for Classic Manager will no longer be supported by leading third-party cybersecurity vendors, making it crucial to transition to a more secure and robust solution.

The latest version of Trackunit Manager ensures your data remains protected while adhering to the highest security standards.

Classic Manager was built with a specific use case in mind, but your business has likely grown and evolved since. The latest version of Trackunit Manager is a dynamic, extendable data platform designed to grow with your business.

Whether you are managing a single project or scaling operations across multiple regions, this platform is built to support your ambitions.

We know that any transition raises questions, so here’s a clear comparison of key features to help you navigate the shift from Classic Manager to the latest version.

Trackunit Manager introduces Alerts as a smarter, more consolidated way to handle asset activity, theft detection, and sensor triggers. Several Classic Alarm types have been merged or retired for a cleaner setup experience.

Learn more: Alerts in Trackunit Manager

Reports in Trackunit Manager combine the key insights from Classic into fewer, more powerful tools—making it easier to track usage, efficiency, and compliance in one place.

Learn more: Reports in Trackunit Manager

Zones and Points of Interest (POIs) have been unified into Sites in Trackunit Manager. This change simplifies how you define and monitor geographic areas where assets operate. Sites support alert configuration, utilization tracking, and automated event logging—all from a single, intuitive setup.

While legacy Zone- and POI-based alarms are being phased out, Sites provide a more robust and scalable way to manage location-based insights.

Learn more: How to work with Sites in Trackunit Manager

The Clients module in Classic Manager has been replaced with Customers in Trackunit Manager. While the terminology has changed, the core use case remains: organizing your asset assignments by company, group, or contact.

The new Customers feature offers a cleaner interface, easier contact management, and better integration with fleet settings—making day-to-day coordination and visibility simpler for users and administrators alike.

Learn more: Managing Customers in Trackunit Manager

In Classic Manager, the Alarm Log provided a centralized list of triggered alarms. In Trackunit Manager, this function is now handled by the Attention List, which offers improved filtering, prioritization, and sorting.

While SMS notifications are no longer supported, users can still stay updated via email alerts or enable real-time mobile notifications through the Trackunit On app.

Learn more: Working with the Attention List

Service Management in Trackunit Manager builds on the familiar service planning tools from Classic Manager but adds greater functionality. Users can now book services in advance, set up automated email reminders, and track service history more efficiently across their fleet.

The updated interface also makes it easier to manage upcoming tasks, completed work, and service-related alerts—all in one place.

Learn more: What is Service Management?

User roles and permissions in Trackunit Manager offer a more flexible and granular approach to managing access.

Compared to Classic Manager, you can now define roles based on specific actions (view, edit, assign) and assign different access levels to teams, not just individuals—giving you more control over how users interact with data.

Learn more: Controlling User Permissions and Roles

The map in Trackunit Manager has been redesigned for better performance and usability. Features like asset clustering, asset cards, and improved filters make it easier to monitor and navigate large fleets.

The navigation bar has also been simplified for faster access to key modules like Sites, Alerts, and Reports.

Learn more:

In Asset Home you can get all the relevant information you need about a specific asset.

Uncover an assets whereabouts and get a full picture of where the asset was when an issue occurred. Instead of using the History Report in Classic Manager, you can now find this information in the Movement Tab in Asset home

Use Asset Home to remotely diagnose an asset. Find asset input data under Insights in the Advanced Sensor Section

See and assign CAN profiles to telematics devices under the Telematics tab in Asset Home (individual assets). In the Telematics tab you can also see and rename Input 1-6 on Raw devices so they match the connected accessory on the asset.

You can also assign CAN profiles to multiples assets at once from the Device Administration tab where you can also get a full overview of all your Trackunit IoT devices.

Admins and Fleet Admins will have the opportunity throughout this migration period to self-migrate most of the features noted above.

Full details on the migration process can be found in this Help Center article

How do I migrate from Classic Manager to Trackunit Manager?

Diving deeper into feature-specific information, here are some of the core value-added services only available in the latest version of Trackunit Manager:

The latest version includes nearly all features from Classic Manager, though a few low-usage features have not been carried over. However, the new enhancements provide greater value and functionality to support your operations effectively.

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