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How do I work with the Attention List in Trackunit Manager?

Learn how to use the Attention List in Trackunit Manager to identify assets and events that require your review.

The Attention List helps you identify and manage assets that need your attention. It brings together important events across your fleet, including alerts, faults, service events, inspections, and other activities, so you can quickly identify issues and take action.

You can view events by asset or individually, filter the list to focus on what matters most, and manage events directly from the Attention List without navigating away.

To access the Attention List, select Attention List from the left-side navigation bar in Trackunit Manager.

Switch between Assets and Events views

You can switch between two views depending on whether you want to focus on individual assets or events.

Use the Assets and Events buttons in the top-right corner to switch between views.

Assets view

The Assets view is the default view when you open the Attention List.

It groups events by asset, giving you an overview of how many events are associated with each asset, along with the timestamp of the latest event.

This makes it easier to identify which assets need attention and assess their overall status.

💡 Tip: Use the Assets view when you want to focus on asset health and prioritize which assets need attention.

Events view

The Events view displays events individually, allowing you to monitor specific incidents along with their timestamps and associated asset details.

In the Events view you can click the date range selector in the top-right corner to choose which time period you want to display.

By default, the Attention List displays events from the last 30 days.

💡 Tip: Use the Events view when you want to investigate individual events or review incident history.

Apply additional filters

Click the Filter icon () to narrow down the list using the available filters.

You can also customize which information is displayed in the Attention List. Click the Columns icon () on the far left of the table to show or hide columns based on your preferences.

View and manage events directly from the Attention List

You can investigate and manage events without leaving the Attention List.

View events associated with an asset

  1. In the Assets view, click the asset you want to investigate.

  2. A side panel opens, displaying all active events associated with that asset.

  3. Select an event in the panel to view its details.

This allows you to review multiple events associated with an asset without opening its Asset Home or navigating back and forth between pages.

Take action on an event

You can manage events directly from the side panel.

  1. Open an asset’s side panel and select the event you want to manage.

  2. Review the event details.

  3. Depending on the event, you can choose to:

    • Dismiss: Dismisses the event. The event will stay in the Events view until resolved.

    • Resolve: Closes the event.


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💡 Tip:

Need more help?

Click on the Messenger icon in the lower left corner to get in touch with Customer Support


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