Verify is a tool to verify the installation, configure and troubleshoot your IoT devices.
Verify is essential for:
Confirming the proper installation of your Raw devices by checking the connections through data points.
Troubleshooting Raw devices that aren’t displaying data.
Applying additional configuration settings for single devices such as Wi-Fi profiles, CAN profiles and Operating Modes.
This article will take you through the main use cases and refer you to other helpful articles in our Help Center.
Verify can be accessed here with your Trackunit Manager credentials: verify.trackunit.com
What actions can I take in Verify?
In Verify, you can:
Configure inputs and input filtering
Change input names
Edit asset metadata (brand, model, category, production date, VIN)
Configure CAN profiles
Replace a device
Configure output mode
Configure hour/km offset
Assign assets to group and categories
Reboot a device
Changing the operating mode
Configuring Wifi for TU700 devices
Note: Some actions should only be done in collaboration with our Customer Support team:
Firmware updates
First-time device replacement
Device rebooting
You can reach out to our Customer Support team via the Messenger
Learn how to perform actions in Verify
To make changes to the device data in Verify, you will need the following assigned to you in Trackunit Manager:
The Fleet Admin or Admin user role
Access to the Entire fleet
The Technician role does not include edit access in Verify. If you need to make changes and do not have the right role, reach out to your account admin to update your permissions.
Installation
Use Verify to check and confirm that your Raw unit is installed correctly.
Read this article on verifying your installation
Configuring inputs and metadata
Available Actions:
You can configure the inputs of your device
Learn how to configure inputs in this articleYou can edit the mileage and operating hours of your device
Learn how to edit mileage and hours in this articleYou can edit parts of the metadata of your device. Scroll down to Machine Metadata, and adjust as needed. Then click Save Machine Metadata.
💡 Tip: You can also adjust the metadata in Trackunit Manager or the Trackunit Go app, under Specification.
Applying CAN profiles
You can apply CAN profiles directly through Verify.
Replacing a device
If you are replacing a device for the first time, we recommend involving our Customer Support team to ensure correct execution. You can contact them via our Messenger
Rebooting a device
Reboot the device by clicking Reboot in Verify. This will send a command to the device and force a reboot.
Note: Rebooting should be done with care, ideally with guidance from our Customer Support. It can resolve issues like the device not sending data but is not the same as resetting the device.
Resetting the data of your device
You might have situations where you need to reset the data of your device.
Changing your Operating Modes
You can change the Operating Mode of a device directly from Verify.
Enter the Serial Number of your device and click Find.
Scroll to the section titled Operating Mode and change the mode here.
Select Save and the change is queued to be applied to your device.
In order to confirm that the Operating Mode has been changed, you have to use the Administration page in Trackunit Manager. Read about the different Operating Modes and how to change them here
Configuring Wifi for TU700 devices
Wi-Fi profiles allow your device to maintain reliable connectivity in environments where cellular coverage is limited or unavailable, such as indoor sites, underground locations, or large facilities.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.