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How do I check the installation and configure my Raw device in Verify?
How do I check the installation and configure my Raw device in Verify?

Once you have installed your Trackunit Raw, verify your device and update information if needed.

Updated over a week ago

Locate your device in Trackunit Verify

  1. Use your Trackunit Manager account details to sign in.

  2. Enter your device's serial number and click Find.



Review installation status

Ensure that the following information is correct:

  • Time of last received data

  • GPS and mobile signal

  • Mobile number

  • Power supply voltage

  • Battery voltage

  • Status of inputs 1-4

Note: Click "Find" to refresh the status.

Device configuration

Add device information and data to reflect your machine or vehicle:

  • Enter engine hours

  • Enter start distance

  • Select category

  • Connect up to multiple groups

  • Add a note (visible in Trackunit Manager)


Input filtering (INFILT)

The device inputs may register a current and count operating hours if the main breaker is on the negative wire. Connect the digital input 4 (pink wire) to chassis/ground and activate Input Filtering to avoid this situation.

Note: Enabling the filtering function will disable inputs 1 to 3 when input 4 is on/active. This can prevent all digital input alarms. It will also disable the use of any alarm function on digital input 4.

Note: this applies to devices ME50x or above (TU600), that are operating on firmware version 63.08 or higher, and are running on the Iris gateway.


You can see pending updates in Verify. If Input Filtering has been toggled on it will display as Pending.

input filtering pending.png

Once you have installed and configured a device in Trackunit Verify, it is recommended to click Save and Install.

When you click Save and Install, all applied settings will be saved and an installation timestamp will be created at the top of the page under Unit Info. With this timestamp you can confirm that a device has been installed, as well as the time and date the installation happened.

saved timestamp.png


Save and install a device

  1. Use your Trackunit Manager account details to sign in

  2. Enter your device's serial number and click Find

  3. Scroll down to find and click the Save and install button.

This action will create a timestamp of when the device was installed.

save and install.png

saved timestamp.png

Note: If you chose to only click Save and not Save and Install, the device will still work as intended and the applied settings will be saved, but the timestamp will not be created

Until you click Save and Install, the text Unknown installation date will shown under Unit Info.

Save and uninstall a device

If a device is removed from a machine and put in stock, you can uninstall it.

  1. Use your Trackunit Manager account details to sign in

  2. Enter your device's serial number and click Find

  3. Scroll down to find and click the Save and uninstall button.

This action will create a timestamp of when the device was uninstalled.

save and uninstall.png
uninstalled timestamp.png


Note: Neither clicking install nor uninstall will impact the subscription status of a device. To cancel a subscription, you need to contact our Revenue & Billing team at revenueandbilling@trackunit.com (Terms & Conditions apply).

For more information on Verify, check this comprehensive guide.


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