Locate your device in Trackunit Verify
Go to Trackunit Verify
Sign in with your Trackunit Manager account details
Enter the device's serial number and click Find
Review installation status
Ensure that the following information is correct:
Time of last received data
GPS and mobile signal
Mobile number
Power supply voltage
Battery voltage
Status of inputs 1-4
Check “Wired” status if CAN is enabled
Note: Click Find to refresh the status.
Device configuration
Add device information and data to reflect your asset:
Enter engine hours
Enter start distance
Select category
Add to one or more groups
Add a note (visible in Trackunit Manager)
Validate:
CAN profile
Modbus profile
Operating Mode
Relay configuration (if Access Management is enabled)
Input filtering (INFILT)
If the main breaker is installed on the negative wire, the device inputs may register a current and start counting operating hours.
To avoid this:
Connect digital input 4 (pink wire) to chassis/ground
Enable Input Filtering
Note: When Input Filtering is enabled and input 4 is active, inputs 1–3 are disabled.
All digital input alarms are disabled, including alarms on input 4.
This applies to devices ME50x or above (TU600/TU700) running firmware 63.08 or higher on the Iris gateway.
If Input Filtering is enabled, it appears as Pending in Verify until updated.
Save and install a device
Go to Trackunit Verify
Sign in with your Trackunit Manager account
Enter your device's serial number and click Find
Scroll down to find and click the Save and install
This creates a timestamp under Unit Info of when the device was installed.
Note: Clicking Save only will save your settings but will not create an installation timestamp. When you click Save and install, all applied settings are saved and Verify creates an installation timestamp at the top of the page under Unit Info.
Save and uninstall a device
If a device is removed from an asset and placed in stock, you can uninstall it.
Go to Trackunit Verify
Sign in with your Trackunit Manager account
Enter your device's serial number and click Find
Click Save and uninstall
This creates an uninstall timestamp under Unit Info
Note: Installing or uninstalling a device does not affect its subscription.
To cancel a subscription, please send a message to our Revenue & Billing team via our Messenger or via e-mail: revenueandbilling@trackunit.com (Terms & Conditions apply).
💡 Tip: For more information on Verify, check this comprehensive guide.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.