High-Impact Alerts are available on the Expand and Evolve plans. If you do not see the option to create an High-Impact Alerts, reach out to your Trackunit representative.
You'll need to be Admin or Fleet Admin to create alerts. Read more about user roles and permissions, here
With the High Impact Alert you get notified when the g-force (g) of your asset has increased unexpectedly beyond the defined threshold that could potentially indicate if the asset is malfunctioning or that an accident has occurred.
Configure the severity of your alerts to see critical events in your attention list and on the status of your asset. Even if they are not critical, we will always record any triggered alerts and add them to your asset’s event log.
Set up a High Impact Alert in Trackunit Manager
Sign in to Trackunit Manager
Go to the Alerts app
Click Create new alert
Select High Impact Alert and click Next
Select if this should trigger a critical alert or a log
Set the value that defines when the alert is triggered, for example 8 g
Select the entire fleet, group(s) or specific assets you want to monitor and click Next
Optional: Select the people to be notified* when the alert is triggered and click Next
Enter a Name for the alert
Review the alert configuration and click Create alert
*Note: The people you select to be notified when an alert triggers will be notified via email only. Currently it is not possible to notify people when an alert is triggered via SMS.
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