Skip to main content
All CollectionsVerify
How do I work with Verify?
How do I work with Verify?

Learn all there is to know about Verify and how you can use it in different scenarios.

Updated over a week ago

Verify is the primary tool for installing and troubleshooting your Trackunit Raw devices.

Verify is essential when confirming the installation of your Trackunit Raw device by checking the connections through data points. Additionally, it is a valuable resource for troubleshooting Raw devices that are not displaying data.

Verify combines these actions into one tool and it is essential for the successful installation and further use of your Raw devices.

This article will take you through the main use cases of Verify and link you to other helpful articles in our Help Center.

What actions can I take in Verify?

In Verify, you can

  • Configure inputs and input filtering

  • Change input names

  • Changes metadata on your assets (brand, model, category, production date, and VIN)

  • Configure CAN profiles

  • Replace a device

  • Configure output mode

  • Configure hours / km offset

  • Assign an asset to a group

  • Assign an asset to a category

  • Reboot device

Note:

There are a couple of action that you should only perform in collaboration with our Customer Support team. Those actions are firmware updates of your devices, replacing a device for the first time, and rebooting a device.

You can reach out to our Customer Support team, by opening the Messenger in the lower left corner of this page, and clicking on "Messages" --> "Send us a message".

Learn how to perform actions in Verify

Installation

Verify is your go-to place for checking and saving the installation of your Raw unit.

Configure inputs and changing settings and metadata of your device in Verify

To make changes to the device data in Verify, you will need the following user role and permissions assigned to you in Trackunit Manager:

  • You need access to the Entire fleet

  • You need Classic rights checked under

    • Updating rights under the module "Settings"

    • Updating rights under the module "Service"

If you are unable to perform these actions due to user role limitations, reach out to your account admin to update your permissions

You can configure the inputs of your device directly in Verify.

You can also edit the mileage and hours of your device in Verify.


You can also use Verify to edit parts of the metadata of your device. Scroll down to Machine Metadata and make the desired adjustments. Finish, by clicking Save Machine Metadata.

💡 Tip: You can also adjust the metadata of your device in Trackunit Manager or in the Trackunit Go app, under Specification.

Apply CAN profiles to your device

Replacing your device

If you are replacing a device for the first time, we recommend that you do it in accordance with our Customer Support team.

You can reach out to our Customer Support team, by opening the Messenger in the lower left corner of this page, and clicking on "Messages" --> "Send us a message".

Rebooting your device

Reboot the device by clicking the Reboot in Verify. This will send a command to the device and force a reboot.


Rebooting a device can in some cases solve issues where a device is not performing correctly or not sending data. The reboot function should be used with caution and ideally in accordance with our Customer Support team.

You can reach out to our Customer Support team, by opening the Messenger in the lower left corner of this page, and clicking on "Messages" --> "Send us a message".

Rebooting a device is not the same as resetting the data of the device (read more below)

Resetting the data of your device

You might have situations where you need to reset the data of your device.


💡 Tip:

Need more help? Get support from the Trackunit Community
Find answers and get help from Trackunit Tech Support and Community Experts


Did this answer your question?