Access keys define how and where operators can access your assets. After creating an operator, you can create a key and assign it to that operator to grant access to specific assets, sites, groups, or your entire fleet.
Only operators who need to unlock and operate assets require an access key. If an operator only needs to complete inspections, you do not need to create a key for them.
Before you begin:
Create the operator first. See Setting up Operators
Ensure your hardware supports the access type you want to use.
To use a Digital Key, your asset needs a Bluetooth-enabled TU600 or TU700 and a relay
To use the other access types, you require a DualID or a K300 keypad
You need to have an Admin or Fleet Admin role to be able to use Access Management in Trackunit Manager. Read more about user roles here
How do I create a key and assign it to an operator
Sign in to Trackunit Manager
Go to the Access Management app on the left side menu
Click the Keys tab
Click Create new key
Note: To assign keys to operators, you need to select Personal key.
Non-personal keys will not be assigned to any specific operators.Select an operator from the list
Click Next
Select the assets, groups, sites, or fleet that the operator should be able to access.
Click Next
Choose how the operator will authenticate when accessing the selected assets (for example, Digital Key, PIN, or Key card). Read more about access types here
Set From and To dates
Click Next
Review your selection and click Create key
How do I edit or delete a key
Sign in to Trackunit Manager
Go to the Access Management app on the left side menu
Click the Keys tab
Select the key(s) you want to edit and click Edit blue bar at the bottom of the screen
In the dialog box you will be able to edit:
End date
Description
To delete a key, select the key(s) you want to delete and click Delete in the blue bar at the bottom of the screen
💡 Tip: If you want to edit the name of the Customer associated with the key, you'll need to edit this under the Customers app
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.