You need to be an Admin or Fleet Admin to share, unshare, and transfer assets. Read more about user permission and roles here
You can use the Transfer Assets feature in Trackunit Manager to move ownership of assets to another connected account within your own organization, or a partner account outside of it.
Note: A connection or partnership must exist between the account transferring the asset and the one receiving it. Learn more about creating and managing sub-accounts in Trackunit Manager, here.
If the intended recipient doesn't appear in the Partners tab under Administration > Accounts, contact Customer Support to have them added.
Transfer asset ownership
Log in to Trackunit Manager
Go to the Administration page at the bottom of the navigation bar
Navigate to the Ownership & Visibility tab
Click Transfer above the Asset list on the right side of the screen
Follow the guided flow:
Select the recipient - this can be a connected account within your own organization, or a partner account outside of it
Select one or more assets to transfer ownership of
Note: Kins can’t be transferred together with other device types. Mixed transfers aren’t supported.
(Optional) Depending on your partnership setup, choose the transfer type:
The default option for external transfers includes transferring the subscription with the asset. Contact your Trackunit representative to learn more about transfer options.
Decide what happens after the transfer:
Keep the asset visible in your own account, or
Remove it completely
Review your selections
Note: Transfers cannot be reversed. Double-check your selections before confirming.
Press Confirm
Once the transfer is successful, a green confirmation box will pop up in the bottom right of your screen.
Note: In most cases, the recipient must accept the asset before it appears in their account.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.