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How do I install, activate, onboard, and recover Kin/KinEx tags?
How do I install, activate, onboard, and recover Kin/KinEx tags?

Learn how to install, activate and onboard your Kin/KinEx tags to get them up and running.

Updated over a week ago

To get your Kin/KinEx tag up and running, you need to follow these 3 steps:

  • install the Kin/KinEx tag on an asset

  • activate the Kin/KinEx tag

  • onboard it on your Trackunit Manager account

Check out the video below to see how to install, activate and onboard a single Kin/KinEx tag or keep reading this article to learn more about activating and onboarding of Kin/KinEx tags.

Installation

You can install Trackunit Kin/KinEx using either glue, screws, or zip ties:

  • Glue mounting recommendation: Single component MS-Polymer adhesive (Windshield adhesive)


    Note: Clean the surface with Isopropyl or Acetone before mounting.


  • Screw mounting recommendation: Pan head tapping screw BN 13274 Art-Nr.3060133.

  • Zip Ties mounting for cable or hand tools: Stainless steel or strong nylon zip ties – width 4.8mm.

You can install Trackunit Kin/KinEx on basically any asset you want to keep track of buckets, rammers, vibrator plates, hammers, light towers, pallet trucks, generators and many more.

Avoid close signal interference or signal-blocking material like mounting beneath or inside metal to optimize Bluetooth range.


Activation

To activate a Kin/KinEx tag you must remove the sticker placed on top of the Kin/KinEx tag to wake it up. It is important that the Kin/KinEx tag is activated in lighted surroundings.

To indicate that the Kin/KinEx tag has been activated, the green LED light on top of the Kin/KinEx tag will blink for 5 seconds. Please note that the activation can be delayed up to 3 seconds.

The Kin/KinEx tag is now activated and will start transmitting data, even when it is in the dark again. The next step is to onboard the Kin/KinEx tag to your Trackunit Manager account to see its location and utilization data.

Onboarding

To onboard Trackunit Kin/KinEx tag you will need to have access to the Entire fleet selected in your user settings. Only an admin of your account can grant this access. Read more about user roles and permissions here

There are two ways to onboard your Trackunit Kin/KinEx tags. Which process to follow depends on how many Trackunit Kin/KinEx tags you want to onboard.

Below you will find a section on onboarding more than 10 Trackunit Kin/KinEx tags, and further down you will find a section on onboarding less than 10 Trackunit Kin/KinEx tags.

Onboarding more than 10 Trackunit Kin/KinEx tags:

To onboard more than 10 Kin/KinEx tags, we recommend that you watch the video below, or follow the step by step instructions just below the video.

Step by step for onboarding more than 10 Kin/KinEx tags:

  1. Login to Trackunit Manager as Admin or Fleet Admin.

  2. Go to the Fleet Inventory app on the left sidebar.


  3. Click Add new assets in the top right corner.


  4. Follow the 3 steps for adding new assets.


  5. Once the setup is complete, all the recently added assets will be available under the Pending Assets tab. You can delete pending assets by selecting them and clicking on Remove assets.


    Continue the onboarding on the Trackunit Go app

  6. Open Trackunit Go mobile app.

  7. Go to Settings.

  8. Tap Onboard Pending Assets.

  9. Select an asset from the list or tap the Scan icon next to the search field to use the phone camera to scan for an asset inventory number (either through a QR code, barcode or engraved/printed number)

  10. Either wait for Trackunit Go to discover the Kin/KinEx tag or scan the QR Code on the Kin/KinEx tag and press Set up.



    Note: If a new firmware update is available, the app will prompt you to install any new firmware versions. Click through the provided steps and remain within Bluetooth range until the firmware update is complete. If you move away or disconnect during this update, you can recover your tag and begin again.


  11. Add Asset Image if required.

The Kin/KinEx tag is now onboarded on your Trackunit Manager account.

💡 Tip: In the My Fleet app in Trackunit Manager, you can display or hide the assets pending installation of Kin tags. To do this, click the Filters button and select the Telematics Connected filter. Once you select it, you have two options: Connected and Not Connected.

  • Connected shows assets with a telematics device installed.

  • Not Connected shows assets that don’t yet have a telematics device installed (which are the ones you see on Pending Assets page in the Fleet Inventory app as well)

Onboarding less than 10 Trackunit Kin/KinEx tags:

  1. Open Trackunit Go mobile app.

  2. Go to Settings.

  3. Tap Onboard a new Kin tag.

  4. Activate your mobile phone Bluetooth and hold it close to the Kin/KinEx tag.

    • If your mobile phone does not detect the Kin/KinEx tag, tap Open Camera and scan the QR code visible on top the Kin/KinEx tag.

  5. Once the right Kin/KinEx tag is detected, click Set up.



    Note: If a new firmware update is available, the app will prompt you to install any new firmware versions. Click through the provided steps and remain within Bluetooth range until the firmware update is complete. If you move away or disconnect during this update, you can recover your tag and begin again.


  6. Fill out the details of the Kin/KinEx tag. The details include Name, Brand, Type and Model, and a categorization of your asset as either Attachment, Equipment, Tool or other. You can choose to postpone completing the asset details and do this later in Trackunit Manager.

  7. Add an image of the asset containing the Kin/KinEx tag.

  8. Add the Kin/KinEx tag to one or several existing groups (optional).

  9. Tap Complete setup.

The Kin/KinEx tag is now onboarded and its location and utilization data will be displayed on your Trackunit Manager account.

At this final stage, you can also choose to select Set Up Another Kin if you are in the process of onboarding several Trackunit Kins/KinEx tags and want to clone the tag by reusing the information of the Kin/KinEx tag you have just onboarded.

Screenshot 2024-01-24 at 14.04.49.png


Firmware Recovery

If you were prompted to update the Kin/KinEx firmware, while onboarding a Kin/KinEx tag and the update failed, you can retry the process again by following these steps:

  1. Navigate to app settings and click Firmware Recovery.

  2. The following screen will show any Kin/KinEx tags with previous failed updates. Select the Kin/KinEx tag you want to recover the firmware installation, and follow the usual onboarding steps.

recovery-kin-go.png


💡 Tip:

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