The keypad’s LED lights display various statuses related to asset access, authentication, and configuration.
The colors, modes (solid, blinking, or flashing), and positions provide detailed insights into the system’s current state - including access syncing, firmware updates, and authentication results.
This LED behavior guide applies to both K300 and DualID keypads when both the account and the keypad have been migrated to Access Management
If you are using Access Control in Classic Manager, this guide does not apply.
Keypad LED Behavior and Status:
State | LED Mode | Status indication |
Off | No LED / No light | Keypad is in sleep mode |
Access Syncing | Flashing Yellow | Fetching CAN access to the Raw device |
Locked; Authentication mode | Solid White | Keypad is ON and ready to unlock the asset |
Unlocking | Blinking Green (30 seconds) | Asset is Unlocked; Ignition is OFF |
Unlocked | Solid Green | Asset is Unlocked; Ignition is ON (or set to “Unlocked for all”) |
Locking | Flashing Red | Asset is in the process of Locking; Ignition is OFF |
Locked for All | Solid Red | Asset is set to “Locked For All" |
Access Denied | Blinking Red (Twice) | Wrong PIN or Keycard is not working |
Access Query | Flashing Pink | Waiting for authentication response from the Raw device (K300 only) |
Firmware Update | Solid Purple from left to right (repeating) | Currently undergoing a firmware update (K300 only) |
Access Configuration | Solid White (leftmost side) | Keypad is ready to be manually configured; Green LED may indicate terminating resistor |
CAN Bit Rate Detection | Alternating Yellow Blinking | Keypad is detecting the CAN bus bit rate (K300 only) |
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