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How do I use the lock/unlock feature in Manager Classic?
How do I use the lock/unlock feature in Manager Classic?

If your unit is not compatible with DualID or iButton readers you may immobilize your machine with the lock/unlock feature.

Updated over a week ago

Note: The lock/unlock feature requires a relay. See your unit installation guide for more information.

Units set up for other types of Access Control cannot use the lock/unlock feature.
Your unit must have GSM connection to lock/unlock.

Enable the lock/unlock feature

You'll need help from our Customer support team to enable the lock/unlock feature.

Reach out to our Customer Support team, by opening the Messenger in the lower left corner of this page, and clicking on "Messages" --> "Send us a message".

Select "I need help with troubleshooting, installations & quality claims" and then "System troubleshooting (Manager or mobile apps)"

A Customer Support agent will help you with your request.

Lock/unlock your machines

Sign in to Trackunit Manager

  1. Go to Manager Classic

  2. Go to Map


  3. Open Overview - the padlock indicates the current status of the unit

  4. Select the unit you want to lock/unlock from the list

  5. Press Lock or unlock units


💡 Tip:

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