You need to be an Admin, Fleet Admin, or technician to resolve services on an asset. See more about user roles here
Resolve a service on an asset in Trackunit Manager
Log into Trackunit Manager
Navigate to the Service Management app
Click on the asset that needs to have service performed
Click on the Resolve button for the service that should be resolved in the Upcoming Services section
Select Performed
Select the date for when the service was completed. You cannot set a date in the future
Click Performed
The service will now be logged as Performed in the Service History. If it is recurring service, then the next service will be shown in the Upcoming Services section.
Resolve a service in the Trackunit Go app:
Log into the Trackunit Go app on your mobile or tablet
Navigate to Asssets in the bottom menu
Select the specific asset you would like to resolve a service for
Scroll down to Service Management
Tap the service you would like to resolve
Tap Resolve
Tap Performed and confirm with Yes in the pop-up menu
The service will now be logged as Performed in the Service History. If it is recurring service, then the next service will be shown in the list of services under Service Management in the previous screen.
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