Service Prediction is available on the Expand and Leap packages. Reach out to your Trackunit representative for more information.
Service Prediction is a feature in Service Management that helps you plan and optimize maintenance activities.
It uses asset usage data to predict when the next service is likely due, helping you:
Schedule the service with the customer
Assign a technician in advance
Order necessary parts so your team is ready
Note: Service Prediction must be enabled to be visible. You can enable it when creating a planned service.
Read more about using Service Management for service planning, here
Where to find Service Prediction
You can access Service Prediction in two ways:
1. From the Service Management app
View all assets and their predicted due dates in one place:
Log in to Trackunit Manager
Go to the Service Management app in the navigation bar on the left
In the Overview tab, you’ll see a column titled Predicted Due Date
2. From an individual asset
Check the prediction for a specific asset:
Log in to Trackunit Manager
Open the Assets page
Select the relevant asset
Click Service
Scroll to the Upcoming Services section
How Service Prediction works
The system analyzes the asset’s usage data from the past 30 days to estimate when the next service will be due.
A specific Predicted Due Date is shown if it falls within the next 3 months
If the predicted date is too far in the future (for example, years away due to low usage), no prediction is shown for accuracy
If a service is overdue, the overdue date appears. Once the service is completed, the system automatically generates a new prediction for the next due date
💡 Tip:
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