What is the Trackunit IrisX MCP?
The Trackunit IrisX MCP (Model Context Protocol) allows supported AI tools to securely access your IrisX data and platform capabilities.
Instead of navigating Trackunit Manager manually, you can ask questions and perform actions using natural language prompts.
Available MCP capabilities
The Trackunit IrisX MCP exposes Trackunit Manager and IrisX Analytics capabilities to your AI tool as a set of tools, grouped by capability.
Available capabilities include:
Fleet data exploration | Query fleet data including: assets, sites, customers, operators, alerts, services, inspections, and telematics insights
Responses include direct links to relevant pages in Trackunit Manager.
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IrisX Analytics | Query IrisX Analytics data using:
Available Genie spaces are automatically exposed based on your account permissions.
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Asset data management | Update asset-level details, custom fields, and sustainability recommendations.
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Customers | Create customers (with contact info, address, parent customer, external reference)
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Access management and Operators | Create operators with an SMS invitation to join your account and grant operators access to sites
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Alerts and event handling | Create alert configurations across all supported alert types and dismiss open asset events for cleanup
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Requirements
Before connecting, make sure you have:
an active IrisX subscription
access to your IrisX account
a supported AI tool: Claude, ChatGPT, or Microsoft Copilot
If you are not yet subscribed to IrisX, contact your Trackunit representative for details.
How to connect the Trackunit IrisX MCP to your AI tool
General
The Trackunit IrisX MCP server supports Streamable HTTP transports. This transport uses OAuth 2.1 with dynamic client registration for authentication at the following address:
Connect with ChatGPT
Open chatgpt.com and sign in
Alternatively, click on Apps in the left-hand sidebar and search for Trackunit IrisX
Click Connect
Complete the authentication flow
Connect Custom MCP with Claude.ai
Sign in to claude.ai
Click your profile icon, then select Settings
In the left sidebar, click Connectors
Scroll to the bottom and click Add custom connector
Enter the Trackunit MCP Server URL: https://mcp.trackunit.ai/mcp
Click Add and complete the authentication flow
Connect with Claude.ai (coming soon)
Sign in to claude.ai
Click on Customize in the left-hand sidebar.
Select Connect your Apps
Search for Trackunit IrisX
Click Connect and complete the authentication flow
Connect with Microsoft Copilot (coming soon)
Open Microsoft Copilot and sign in with your Microsoft 365 account
Open Agents or go to Settings → Agents
Search for Trackunit IrisX
Click Add and complete the authentication flow
Verify your connection
After connecting, run the following prompt in your AI tool:
How many assets are currently in my fleet?
If the connection is working correctly, you will receive:
a fleet asset count
a short activity or fleet summary
Example prompts
Query fleet data
Example prompt | What it returns |
"What is the status of [site name] right now?" | Activity summary, fleet health, and upcoming services |
“Which assets have an upcoming service?” | Prioritised service list with dates and asset details |
"Which assets are underutilised this week?" | Ranked list by utilisation rate, idle hours, site context |
"Who currently has access to machines at [depot name]?" | Operator list, key types, expiry dates, last access |
"Are there any active faults on my fleet right now?" | Active fault codes with plain-language descriptions |
Take actions
Example prompt | What it does |
"Create a theft alert for all assets at [site name]" | Creates an alert and enrolls all assets on site |
"Give [name] a site key for [depot] — they start Monday" | Creates a digital access key and notifies the operator |
"Update the billing reference for all assets at [site] to [value]" | Bulk-updates the custom field across all site assets |
Create automations
Example prompt | What it does |
“Create a theft alert for all assets at [depot] and notify me if any asset leaves the site” | Creates an alert, enrolls all assets of the depot, and sets up movement notification |
"Send me a weekly compliance report every Friday" | Schedules a recurring PDF report generated from live data |
Troubleshooting
The Trackunit IrisX MCP is connected but I get no data
Check that you authenticated with the correct IrisX account.
I get an authorisation error
Disconnect and reconnect the Trackunit IrisX MCP connector in your AI tool settings and re-authenticate with your IrisX credentials.
My AI tool responds slowly
This is expected for some requests. The Trackinit IrisX MCP may call multiple IrisX tools to generate a complete response. Complex prompts can take 5–15 seconds.
An action I took had unexpected results
Actions performed through the Trackinit IrisX MCP take effect immediately and cannot currently be undone through the MCP interface. To reverse an action, go to the relevant section in Trackunit Manager.
Glossary
MCP (Model Context Protocol): An open standard that allows AI tools and agents to securely connect to external systems, tools, and data sources.
💡 Tip:
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