Note: Before applying a CAN profile, you need access to CAN profiles and must be familiar with Trackunit Verify.
To get access to selected CAN profiles, reach out to our Customer Support.
Only apply CAN profiles under the guidance of Customer Support.
Using an incorrect CAN profile can, in rare cases, affect the machine’s operation.
Applying a CAN profile in Verify
Go to Trackunit Verify
Sign in using your Trackunit Manager credentials
Enter your device serial number and click Find
Scroll down to the CAN Profile section
Select the desired profile from the drop-down menu
Click Save to apply the CAN profile to the device
What happens after applying the CAN profile in Verify
The CAN profile will be sent to the device.
If the device is correctly wired and the selected profile matches the machine’s controller, CAN data will appear in Trackunit Manager within 5–10 minutes.
The asset must be operating for the data to populate.
You can view pending updates in Verify.
If an update has been initiated, the profile will show a Pending state.
This applies to devices ME50x or above (e.g., TU600/TU700) that are running firmware version 63.08 or higher and use the Iris gateway.
Note: If you expect Engine Hours to be provided in CAN data, do not manually enter a value for Engine Hours in Verify.
If you do, the value you enter will be added to or subtracted from the hours provided by CAN in Trackunit Manager.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.