The Trackunit Fit mobile app helps installers verify that a Trackunit device is installed correctly before leaving the installation job. This article is for verifying a S300 device. For TU600/700 see here
The app guides you through the installation process, confirms that the device has activated, and shows how the device is performing in its environment during the 10-minute activation window.
By completing this verification, you ensure the device is ready to deliver reliable data from day one.
Note: There are two different Trackunit Fit apps. This article is about the Trackunit Fit app (blue icon) for self-install.
Trackunit Fit (Field) app is for Trackunit-contracted technicians.
| Trackunit Fit
| Trackunit Fit (Field)
|
Purpose | Self-install app | Managed install app for Trackunit-contracted technicians |
Users | Any user with a Trackunit Manager account | Trackunit field technicians |
Availability | iOS & Android | iOS only |
Before you start
Before starting an installation verification, make sure:
Your mobile device has network connectivity
Bluetooth® is enabled and your camera is working
The asset and device are accessible
You have a Trackunit Manager account with access to the device
After verification, device health can be monitored in Trackunit Manager.
Download and sign in to the Trackunit Fit app
Start by downloading the Trackunit Fit mobile app to your smartphone using the links below:
Open the Trackunit Fit mobile app
Tap Sign in
Enter your Trackunit Manager credentials
If needed, use Forgot password to reset your login.
If you do not have a Trackunit Manager login, ask your organization’s admin to create an account for you. Learn how to manage users
Start a new installation verification
From the home screen:
Tap Start Installation
Identify the device by:
Scanning the barcode, or
Entering the serial number (S/N) manually
Tap Start Service
Describe and your asset
You’ll now complete the asset form. This enables validation.
1. Asset Metadata
Enter details about the asset.
Fields may be pre-filled if the asset already exists
Fill in as many fields as possible
Use:
Camera icon to scan text
Template icon for predefined values
This step ensures the asset is correctly registered.
Configure the device
This step will set the conditions under which the S300 will communicate.
Wake Up Time sets the time of day the S300 will wake up
Transmission Interval sets how often the device will wake up to send its location
Movement Detection will start a transmission cycle whenever movement is detected
High Frequency Tracking increases the transmission interval to every 15 minutes for 4 hours. Turns off automatically after 4 hours
Note: Movement detection and high frequency tracking are both optional settings. Toggling them on can impact battery longevity.
Install the S300 and activate
The next two screens will walk you through installing the S300 on an asset and activating it. Activating will cause the device to attempt communications with Trackunit Manager and the Fit app.
Shortly after you peel the sticker off the S300, a 10 minute countdown will show in-app, indicating how long is left until the device goes to sleep and stops communicating.
Review device details
On Install Home, review Device details to confirm the device is connected and reporting data.
Key metrics:
GPS signal quality
Number of GPS satellite signals
Mobile signal strength
Bluetooth® connection
Last GNSS fix
You’ll also see:
Last Bluetooth® Data – last time the app received data through Bluetooth®
This field shows a red warning indicator to alert you if data has not been received for an extended time.
Device information and configuration
Tap the Device details box to see a more detailed view of your device.
This screen displays information about your device, such as:
The Trackunit serial number
The device type
The device’s firmware version
Below the information is a configuration form, similar to the one you saw earlier in the process.
Run certification checks
From Install Home, tap Certification.
Certification checks run automatically and confirm your installation meets requirements.
Each check passes when:
Metadata – Required fields are complete
Connection – Requires that the device has made a Bluetooth® or cellular connection
You can bypass a check if needed.
When bypassing a check, you must provide a reason (either written or selected from a list).
Bypassed checks are marked with a yellow indicator
They remain part of the certification record
Add installation images (optional)
Next, document the installation.
Tap Installation Images
Add photos by:
Taking a new photo, or
Selecting from your gallery
These images:
Show the condition of the asset at certification
Are available in Trackunit Manager for troubleshooting
Neither of the listed images are required, but we recommend adding them for better documentation.
..
Complete the installation verification
Once you have:
Completed certification
Added installation images (optional)
Tap Complete.
The device is now verified and ready for operation.
Monitor Device Health
After verification, you can monitor the device in Device Health in Trackunit Manager
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.