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Verify a device installation with the Trackunit Fit mobile app

Get started with the Trackunit Fit mobile app to validate installations of TU600 and TU700 Raw IoT telematics devices.

he Trackunit Fit mobile app helps installers verify that a Trackunit device is installed correctly before leaving the installation job.

It confirms that the device is:

  • Powered correctly

  • Wired correctly

  • Reporting asset data (including CAN, when available)

By completing this verification, you ensure the device is ready to deliver reliable data from day one.

After verification, device health can be monitored in Trackunit Manager.

Note: There are two different Trackunit Fit apps. This article is about the Trackunit Fit app (blue icon) for self-install.

Trackunit Fit (Field) app is for Trackunit-contracted technicians.

Trackunit Fit

Trackunit Fit (Field)

Purpose

Self-install app

Managed install app for Trackunit-contracted technicians

Users

Any user with a Trackunit Manager account

Trackunit field technicians

Availability

iOS & Android

iOS only

Before you start

Before starting an installation verification, make sure:

  • Your mobile device has network connectivity

  • Bluetooth® is enabled and your camera is working

  • The asset and device are accessible

  • You have a Trackunit Manager account with access to the device

Download and sign in to the Trackunit Fit app

Start by downloading the Trackunit Fit mobile app to your smartphone using the links below:

  1. Open the Trackunit Fit mobile app

  2. Tap Sign in

  3. Enter your Trackunit Manager credentials

If needed, use Forgot password to reset your login.

If you do not have a Trackunit Manager login, ask your organization’s admin to create an account for you. Learn how to manage users

Start a new installation verification:

From the home screen:

  1. Tap Start installation

  2. Identify the device by:

    • Scanning the barcode, or

    • Entering the serial number (S/N) manually

  3. Tap Start Service

Describe and configure your asset

You’ll now complete the asset setup. This ensures correct configuration and enables validation.

1. Asset Metadata

Enter details about the asset.

  • Fields may be pre-filled if the asset already exists

  • Fill in as many fields as possible

  • Use:

    • Camera icon to scan text

    • Template icon for predefined values

This step ensures the asset is correctly registered and helps determine CAN compatibility.

2. Asset Details

Enter basic asset information:

  • Select power type

  • Choose:

    • Off-road (uses hour meter), or

    • On-road (uses odometer)

  • Enter:

    • Engine hours, or

    • Odometer reading

3. Select the CAN Profile

Select a CAN profile for the asset:

  • If unsure, choose the top option

  • If CAN is not used:

    • Tap Skip CAN Installation Setup and Select a reason

Once configured, continue to device validation.

Review device details

On Install Home, review Device details to confirm the device is connected and reporting data.

Key metrics:

  • External power supply

  • Device battery level

  • Mobile signal strength

  • Bluetooth® connection

You’ll also see:

  • Last Communicated – last time the app received data

  • Last Device Data – last time the device reported status

These fields show a red warning indicator to alert you if data has not been received for an extended time.

Example: In the screenshot below, the Trackunit Fit app is online and receiving real time updates, but the TU700 Raw last reported status 13 minutes ago. At the time it reported the device battery was charging but Bluetooth® was not connected and 4G signal was poor.

For the installation verification to be completed, this device needs to be moved to an area with cell connectivity or have its Bluetooth® connection enabled to resume live status updates.

Once the device is reporting data, continue to the next step below.

Adjust device settings

  1. Tap on Device details box to see a more detailed view of your device

  2. From here, tap on Device Settings

Input filtering (if applicable):

If the main breaker is installed on the negative wire, the device inputs may register a current and start counting operating hours.

To avoid this:

  • Connect digital input 4 (pink wire) to chassis/ground

  • Enable Input Filtering

Note: When Input Filtering is enabled and input 4 is active, inputs 1–3 are disabled.

All digital input alerts are disabled, including alerts on input 4.

This applies to Raw devices (TU600/TU70) running firmware 63.08 or higher

If Input filtering is enabled, it appears as Pending until updated.

Input configuration

1. Tap on Input config.

2. Set trigger values for each input

We recommend at least 0.5V difference between high and low voltages. This will help reduce false positives.

High [V]: Trigger value when the voltage increases (9.5V by default).

  • Between 0V and High [V], the input status will be OFF

  • Between High [V] and 58V, the input status will be ON

Low [V]: Trigger value when the voltage decreases (7V by default)

  • Between 58V and Low[V] the input status will be ON

  • Between Low[V] and 0V the input status will be OFF

3. Optional: Use the Invert toggle to reverse logic

Note: When Invert is toggled on, it will cause the reading to flip the high/low voltages. For example, if a device is set to high at 9.5V and low at 7V, it will show as inactive when the input is 10V or above.

4. Optional: Additional inputs

  • Use Input 5 to detect if the light sensor has been exposed to light

  • Use Input 6 to detect active relay.

5. Tap Save at the top of the screen

Run certification checks

From Install Home, tap Certification.

Certification checks run automatically and confirm your installation meets requirements.

Each check passes when:

  • Metadata – Required fields are complete

  • Power – Device receives sufficient external power

  • Input Wiring – Wiring is validated

  • CAN Bus Validation – CAN data is received (if applicable)

You can bypass a check if needed.

When bypassing a check, you must provide a reason (either written or selected from a list).

  • Bypassed checks are marked with a yellow indicator

  • They remain part of the certification record

Complete input wiring validation

From Certification, tap Start Now under Input Wiring Validation to begin the validation flow.

You will be guided through five steps based on the asset type. These steps ensure that the device receives power, measures usage correctly and collects advanced data (if applicable).

Input Wiring Validation steps:

💡 Carefully read the instructions at the top of the screen for each step.

  1. Machine off: Confirms the device has power and is not counting usage

    Do: Turn machine off completely. Switch off isolators, shut-offs, and kill switches.

  2. Ignition on: Verifies correct ignition behavior for the asset

    Do: Turn on the battery isolator and ignition switch. Do not start the engine.

  3. Running: Ensures operating hours are recorded correctly during use

    Do: Start the engine Let it run for 30 seconds. Watch for any fault codes on the app display.

  4. CAN validation: Confirms CAN Bus connection and data transmission

    Do: Check CAN activity. If there's no signal, check the wiring or restart the asset.

    • If the wrong CAN profile is selected, you can change it here.

    • If CAN is not used, add a Bypass Note

  5. Shutdown: Ensures the device stays powered and stops counting usage after shutdown

    Do: Turn engines off. Switch the key to OFF to complete the test.

Once completed, return to Install Home.

Add installation images

Next, document the installation.

  1. Tap Installation Images

  2. Add photos by:

    • Taking a new photo, or

    • Selecting from your gallery

These images:

  • Show the condition of the asset at certification

  • Are available in Trackunit Manager for troubleshooting

The Asset Image is required

Examples of installation images

Add installation notes (optional)

Use Installation Notes to record important details, such as:

  • Asset battery condition

  • Deviations from standard installation

  • Any issues observed

This information can support future troubleshooting.

Complete the installation verification

Once you have:

  • Completed Certification

  • Completed Input Wiring validation

  • Added Installation Images

Tap Complete installation.

The device is now verified and ready for operation.

Monitor Device Health

After verification, you can monitor the device in Device Health in Trackunit Manager


💡 Tip:

Need more help?

Click on the Messenger icon in the lower left corner to get in touch with Customer Support.

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