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Why can’t I log into Trackunit Manager?
Why can’t I log into Trackunit Manager?

Are you experiencing a loop when you try to log in? It could be a browser related issue.

Updated over 8 months ago

Trackunit Manager uses SSO to provide a secure login. To allow that you need to enable third-party cookies if you work in Firefox or Safari. Click here for our general browser policy and tips on which browsers work best with Trackunit Manager

Note: you can experience this issue in any browser, if you work in private/incognito mode.


Allow third-party cookies in Firefox

  1. In Firefox, go to new.manager.trackunit.com

  2. Click on the shield to the left of the address bar

    firefox third-party.png

  3. Toggle off the switch at the top of the panel. This will turn off Enhanced Tracking Protection for this site. The page will reload automatically and allow trackers on this site only.

Allow third-party cookies in Safari

  1. In Safari, go to new.manager.trackunit.com

  2. Click the Safari drop-down menu

  3. Select Settings

  4. Click Privacy in the top panel

  5. Dnder Website tracking, deselect Prevent cross-site tracking

  6. Under Cookies and website data, deselect Block all cookies

third party cookies safari.png


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