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Getting started with the Trackunit Fit mobile app

Get started with the Trackunit Fit app to validate installations of TU600 and TU700 Raw IoT telematics devices.

Updated yesterday

This is a beta product in the Early Access period. Content and functionality may change. Reach out to your Sales Representative for more information.

This article guides you through setting up the Trackunit Fit mobile app. You’ll learn how to:

By the end, you’ll be ready to install and validate TU600 and TU700 Raw IoT devices on your assets.

Note: There are two different Trackunit Fit apps. This article is about the Trackunit Fit app (blue icon).

If you are a Trackunit-contracted installer, continue using Trackunit Fit (Field) (red icon). You can find our Trackunit Fit (Field) article collection, here

Trackunit Fit

Trackunit Fit (Field)

Purpose

Self-install app

Managed install app for Trackunit-contracted technicians

Users

Any user with a Trackunit Manager account

Trackunit field technicians

Availability

iOS & Android

iOS only

1. Download and log in to Trackunit Fit

  1. Download Trackunit Fit:

  2. Open Trackunit Fit

  3. Tap Sign in and enter your Trackunit Manager credentials

💡 Tip: If you forgot your password, enter your username and select Forgot password. An email will guide you through the password-reset process.

If you do not have a Trackunit Manager login, ask your organization’s admin to create an account for you. Learn how to manage users

2. Navigate the welcome screen

From the Trackunit Fit welcome screen, you can:

  • Access Installation guides with manuals and instructions

  • Tap Start installation to begin a new setup

  • Review and Continue installations in progress

3. Begin a new installation

Prepare for installation

On the welcome screen, tap Start installation. You’ll be guided through:

  1. Specify device: Scan or enter the device serial number.

  2. Confirm device: Review the scan results and tap Add device.

  3. Asset registration: Select the asset you are connecting the device to. This step helps confirm CAN eligibility and ensures the asset is correctly registered in Trackunit Manager.

4. Perform the physical installation

You can complete the wiring before or after registering the device and asset. Registering device and asset first, guides you in terms of CAN eligibility.

  1. Connect the power wire.

    • For wiring instructions, open Service Guides in the app

    • If the machine is CAN-eligible, connect the two CAN wires as well

  2. Review device values in the Device details section on Install Home to understand the device connections:

    • Machine power supply

    • Telematics battery charge

    • Mobile signal

    • Bluetooth RSSI

    This helps identify issues such as weak signal or low battery levels.

  3. Tap Device section for detailed values and changing its settings:

    • Input filtering

      • Use this if the asset has a battery negative disconnect switch

      • It changes the ground reference for inputs from the blue wire to the pink wire, ensuring correct input status and accurate battery voltage

      • To enable this, connect the pink wire to the chassis ground

    • Output mode

      • Automatically enabled when the output ground is active on the device

      • You can toggle this on/off to force output or perform relay-enabled testing

    • Inputs configuration

      • Adjust input settings to align with local standards

      • Gain additional insights from the device by customizing input usage

5. Validate the installation

To confirm wiring and configuration, you must validate the installation. This is fundamental for the device to be operating optimally.

Note: For this step, you'll need to interact with the asset directly.

On Install Home, tap Certification.

Follow the five-step validation flow tailored to the machine you are installing on, specifically if dependent on engine type and if you are installing with Access Management:

  1. Machine off – Ensure the machine is off. Trackunit Fit validates inputs

  2. Ignition on – Switch ignition on. Inputs are validated

  3. Running – Start the engine. Inputs are validated

  4. CAN validation – If the asset is CAN-eligible, Fit provides the correct CAN profile and confirms if CAN data is captured

  5. Shutdown – Turn the engine off. Inputs are validated


Complete overview of input states

1) Install without Access Control Relay (Access Management)

Engine Type

Combustion

Electric or Hybrid

Step 1

Machine off

VEXT >= 11.5V

Step 2

Ignition on

Step 3

Machine Running

Step 5

Shutdown

2) Install with Access Control Relay (Access Management)

2.1) Combustion Engine

Immobilization Type

Ignition

E-Stop

Starter

Step 1

Machine off

VEXT >= 11.5V

VEXT >= 11.5V

VEXT >= 11.5V

Step 2

Ignition on

Step 3

Machine Running

IN3 is now OFF, but was ON at least once since previous step

Step 5

Shutdown

2.2.) Electric or Hybrid Engine

Immobilization Type

E-Stop

Electric Motor

Ignition

Step 1

Machine off

Step 2

Ignition on

Step 3

Machine Running

Step 5

Shutdown


6. Add installation photos

You must document each installation with photos.

  1. Tap Installation images.

  2. Capture the required photos.

We recommend at minimum a photo of:

  • The asset

  • The asset plate

  • The Trackunit device and its location

The section turns green once all required images are uploaded.

7. Complete the installation

After completing Certification and Installation images, tap Complete installation to finish the process.



💡 Tip:

Need more help?

Click on the Messenger icon in the lower left corner to get in touch with Customer Support.


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