Note: There are two different Trackunit Fit apps. This article is about the Trackunit Fit app (blue icon).
If you are a Trackunit-contracted installer, continue using Trackunit Fit (Field) (red icon). You can find our Trackunit Fit (Field) article collection, here
| Trackunit Fit  | Trackunit Fit (Field)  |
Purpose | Self-install app | Managed install app for Trackunit-contracted technicians |
Users | Any user with a Trackunit Manager account | Trackunit field technicians |
Availability | iOS & Android | iOS only |
Find the relay replacement work order
A relay replacement is a work order for a replacement of a relay used in a past installation. The goal of this work order will be to document the removal, reinstallation & testing of the new relay.
Open the Fit (Field) app and log in with your Trackunit credentials.
If you haven't already, you need to select the customer for which you are doing the work order.
Note: if a work order does not exist for a particular machine, please reach out to the Fleet Manager or installations@trackunit.com for approval to add any new machines to the customer’s fleet for service.
Use the Find Work or Quick Scan functions on the application to find and select a work order.
💡 Tip: When using “Find Work”, click on the filter functionality in the top right corner and click on “Service Types”. Here you can filter for “RELAY-REPL”.
Type in the Machine number and click on the relay replacement work order you want to work on to get started.
Confirm the Equipment Number and Telematics Device Serial Number of the Relay Replacement you are completing.
Click Start Service.
Find and Replace the Relay.
Click Confirm in the app to confirm the replacement.
Confirm all the Equipment Information associated with the Relay Replacement.
Click Complete Setup.
Click on Service Questions to confirm details of the Relay Replacement.
Click on Service Photos to capture photos of the Relay Replacement.
Click Complete Service.
💡 Tip:
Need more help?
Click on the Messenger icon in the lower left corner to get in touch with Customer Support.